Global
As the crucial interface between the non-management employees and the senior management of the organization, supervisors have the ultimate influence over many employees and have powerful effect - good or bad - on their productivity.
In fact, they have the power to turn on or turn off the productivity of their many direct reports and in turn, to a large extent, that of the organization.
However, despite the fact that supervisors hold the key to productivity, they are among the most ill-equipped employees in many organizations in terms of skills.
Because they usually have more technical experience than the employees they supervise, their skills deficiency in leadership is often overlooked.
And the consequence is that they inadvertently destroy employee engagement, with many attendant costs to the organization.
To avoid this, supervisors need skillful leadership to accompany their technical prowess. In other words, they need to become leaders rather than just supervisors.
This course will help them make this transition and begin to create and enhance engagement to draw out the best out of their direct reports.
Ideal for supervisors, team leaders, and unit heads, this rich and interactive course is designed around key leadership behaviours - communication, coaching, and conflict resolution. It takes participants through identifying their characteristics and preferences, and then explores established frameworks of leadership, before building on leadership behaviours to arm participants with a blend of skills required to become an effective leader and positively influence key business outcomes in their organization.
Course Objectives
After completing this course, participants will be able to:
Course Content Details:
Navigating the Course
Session 1: Course Overview
Session 2: Pre-Assignment Review
Session 3: What’s Your Type? How About Mine?
Session 4: Understanding Leadership
Session 5: Manage Your Time and Your Energy
Session 6: The Commitment Curve
Session 7: Employee Development Models
Session 8: Dealing with Conflict and Difficult Issues
Session 9: What Successful Leaders Do
Session 10: A Personal Action Plan
Post-Course Assessment
Diamond Bank: Account No: 0047876850
As the crucial interface between the non-management employees and the senior management of the organization, supervisors have the ultimate influence over many employees and have powerful effect - good or bad - on their productivity.
In fact, they have the power to turn on or turn off the productivity of their many direct reports and in turn, to a large extent, that of the organization.
However, despite the fact that supervisors hold the key to productivity, they are among the most ill-equipped employees in many organizations in terms of skills.
Because they usually have more technical experience than the employees they supervise, their skills deficiency in leadership is often overlooked.
And the consequence is that they inadvertently destroy employee engagement, with many attendant costs to the organization.
To avoid this, supervisors need skillful leadership to accompany their technical prowess. In other words, they need to become leaders rather than just supervisors.
This course will help them make this transition and begin to create and enhance engagement to draw out the best out of their direct reports.
Ideal for supervisors, team leaders, and unit heads, this rich and interactive course is designed around key leadership behaviours - communication, coaching, and conflict resolution. It takes participants through identifying their characteristics and preferences, and then explores established frameworks of leadership, before building on leadership behaviours to arm participants with a blend of skills required to become an effective leader and positively influence key business outcomes in their organization.
Course Objectives
After completing this course, participants will be able to:
Course Content Details:
Navigating the Course
Session 1: Course Overview
Session 2: Pre-Assignment Review
Session 3: What’s Your Type? How About Mine?
Session 4: Understanding Leadership
Session 5: Manage Your Time and Your Energy
Session 6: The Commitment Curve
Session 7: Employee Development Models
Session 8: Dealing with Conflict and Difficult Issues
Session 9: What Successful Leaders Do
Session 10: A Personal Action Plan
Post-Course Assessment
Diamond Bank: Account No: 0047876850
