Global
The above examples highlight the way many employees write in today's workplace. And studies show that almost 30% of work is accomplished through written communication.
Employees need to contact potential and existing customers frequently. They need to send written reports and proposals. They need to promote their organization's products and services. They need to exchange memos and emails in-house. And they need to write other business documents that influence decisions, shape perceptions, and drive action.
All of these are important, and in many cases they represent the first impression customers form of an organization. Therefore, business writing must be excellent. If it falls short, the consequences can be costly.
Poor writing often means that messages must be read multiple times before they are understood. Employees spend valuable time seeking clarification, correcting misunderstandings, and reworking tasks that were completed incorrectly because expectations were not communicated clearly. These hidden costs accumulate quickly across the organization.
Beyond these internal costs, poor writing destroys an organization’s reputation quickly. It costs sales and business. If an organization’s product or service descriptions are unclear, unconvincing, or careless, people won’t buy. Similarly, sloppy, incomplete, or unpersuasive proposals, website content, and marketing materials can lead to lost business opportunities.
This course is designed to help organizations avoid the negative impact of poor writing on their business. It equips participants with practical techniques for writing clearly, concisely, accurately, and professionally.
Participants will learn how to communicate ideas more effectively, reduce misunderstandings, strengthen credibility, and produce written communication that achieves its intended purpose.
Course Objectives
After completing this course, participants will be able to:
Course Outline
Session 1: Course Overview
Session 2: Why Write?
Session 3: Be Clear
Session 4: Be Concise
Session 5: Be Complete
Session 6: Be Correct
Session 7: Word Agreement
Session 8: Active and Passive Voice
Session 9: Sentences and Sentence Types
Session 10: Readability Index
Session 11: Manners and Courtesy
Session 12: : Practical Language
Session 13: Inclusive Language
Session 14: Sentence Construction
Session 15: Punctuation
Session 16: Writing Business Letters
Session 17: Writing Effective E-mails
Session 18: Spelling and Proofreading
Session 19: Writing Memos
Session 20: Reviewing Your Writing
Session 21: Writing Challenges
Session 22: A Personal Action Plan
The LearnSmart Advantage
Flexible, Participant-Paced Learning
All LearnSmart courses are delivered online through our interactive learning platform, allowing participants to learn wherever and whenever it is convenient.
Using the unique login details we provide, participants simply access the course through their web browser on a computer, smartphone, or tablet – no special software installation required.
Because every participant learns differently, each person controls their own pace. They can pause, reflect, revisit previous lessons, and continue exactly where they stopped. Progress is automatically saved, making learning convenient even for busy professionals.
Most participants complete their training within one week, although they have 30 days of access (extendable where necessary).
Designed for Better Learning
LearnSmart courses are carefully designed to maximize understanding, participation, and long-term retention – not simply content consumption.
Throughout each course, participants actively engage with practical questions, exercises, knowledge checks, and interactive learning activities that reinforce understanding as they progress.
Unlike traditional classroom sessions where learning must keep pace with the facilitator, LearnSmart allows every participant to spend more time on concepts they find challenging while moving quickly through familiar areas. This flexibility leads to deeper understanding, stronger retention, and greater confidence in applying new knowledge on the job.
For the best learning experience, we recommend completing the course in shorter learning sessions spread over several days rather than trying to finish everything in one sitting.
Learning Management & Participant Support
Learning does not end after enrollment.
Our team stays in touch with participants throughout their learning journey, providing reminders, encouragement, and support until they complete their course. This proactive approach contributes to our consistently high course completion rates.
Organizational Progress Reports
For organizations enrolling employees, we provide periodic training reports until all participants complete their courses.
Each report includes:
This enables managers and HR teams to monitor participation and completion without additional administrative effort.
Knowledge Application Aid (KAA)
Training creates value only when learning is applied.
To help organizations achieve this, LearnSmart provides exclusive access to its proprietary Knowledge Application Aid (KAA) at no additional cost for organizations enrolling employees.
The Knowledge Application Aid (KAA) is LearnSmart's practical workplace reinforcement tool that helps managers encourage the application of learning on the job, sustain behaviour change, and maximize the business impact of training long after the course has been completed.
Certificate of Training
Participants who successfully complete the course receive a LearnSmart Certificate of Training.
Included with Every Course
Every enrollment includes:
How to Get Started
Choose the enrollment option that best suits your needs.
Option 1 – For Organizations
This option is ideal for organizations enrolling one or more employees.
Email the following information to staffelearning@learnsmart.com.ng:
Once we receive these details, we will:
Throughout the training period, your organization will receive periodic progress reports showing each participant's learning progress, assessment score, total learning time, and latest course activity.
Option 2 – Individual Enrollment (Bank Transfer)
If you are purchasing the course for yourself, simply pay the course fee into any of the bank accounts below and notify us via enroll@learnsmart.com.ng.
Once payment is confirmed, we will:
Bank Account Details
Account Name: Learnsmart Workforce Development Limited
Zenith Bank: 1311962564
Access Bank: 1986300410
Option 3 – Individual Enrollment (Online Payment)
Click the "Enroll For This Course" button on this page.
You will be taken through our secure checkout process where you can pay online using your ATM card.
Once your payment is successful, we are automatically notified, after which we will:
We look forward to welcoming you to LearnSmart and supporting you throughout your learning journey.
The above examples highlight the way many employees write in today's workplace. And studies show that almost 30% of work is accomplished through written communication.
Employees need to contact potential and existing customers frequently. They need to send written reports and proposals. They need to promote their organization's products and services. They need to exchange memos and emails in-house. And they need to write other business documents that influence decisions, shape perceptions, and drive action.
All of these are important, and in many cases they represent the first impression customers form of an organization. Therefore, business writing must be excellent. If it falls short, the consequences can be costly.
Poor writing often means that messages must be read multiple times before they are understood. Employees spend valuable time seeking clarification, correcting misunderstandings, and reworking tasks that were completed incorrectly because expectations were not communicated clearly. These hidden costs accumulate quickly across the organization.
Beyond these internal costs, poor writing destroys an organization’s reputation quickly. It costs sales and business. If an organization’s product or service descriptions are unclear, unconvincing, or careless, people won’t buy. Similarly, sloppy, incomplete, or unpersuasive proposals, website content, and marketing materials can lead to lost business opportunities.
This course is designed to help organizations avoid the negative impact of poor writing on their business. It equips participants with practical techniques for writing clearly, concisely, accurately, and professionally.
Participants will learn how to communicate ideas more effectively, reduce misunderstandings, strengthen credibility, and produce written communication that achieves its intended purpose.
Course Objectives
After completing this course, participants will be able to:
Course Outline
Session 1: Course Overview
Session 2: Why Write?
Session 3: Be Clear
Session 4: Be Concise
Session 5: Be Complete
Session 6: Be Correct
Session 7: Word Agreement
Session 8: Active and Passive Voice
Session 9: Sentences and Sentence Types
Session 10: Readability Index
Session 11: Manners and Courtesy
Session 12: : Practical Language
Session 13: Inclusive Language
Session 14: Sentence Construction
Session 15: Punctuation
Session 16: Writing Business Letters
Session 17: Writing Effective E-mails
Session 18: Spelling and Proofreading
Session 19: Writing Memos
Session 20: Reviewing Your Writing
Session 21: Writing Challenges
Session 22: A Personal Action Plan
The LearnSmart Advantage
Flexible, Participant-Paced Learning
All LearnSmart courses are delivered online through our interactive learning platform, allowing participants to learn wherever and whenever it is convenient.
Using the unique login details we provide, participants simply access the course through their web browser on a computer, smartphone, or tablet – no special software installation required.
Because every participant learns differently, each person controls their own pace. They can pause, reflect, revisit previous lessons, and continue exactly where they stopped. Progress is automatically saved, making learning convenient even for busy professionals.
Most participants complete their training within one week, although they have 30 days of access (extendable where necessary).
Designed for Better Learning
LearnSmart courses are carefully designed to maximize understanding, participation, and long-term retention – not simply content consumption.
Throughout each course, participants actively engage with practical questions, exercises, knowledge checks, and interactive learning activities that reinforce understanding as they progress.
Unlike traditional classroom sessions where learning must keep pace with the facilitator, LearnSmart allows every participant to spend more time on concepts they find challenging while moving quickly through familiar areas. This flexibility leads to deeper understanding, stronger retention, and greater confidence in applying new knowledge on the job.
For the best learning experience, we recommend completing the course in shorter learning sessions spread over several days rather than trying to finish everything in one sitting.
Learning Management & Participant Support
Learning does not end after enrollment.
Our team stays in touch with participants throughout their learning journey, providing reminders, encouragement, and support until they complete their course. This proactive approach contributes to our consistently high course completion rates.
Organizational Progress Reports
For organizations enrolling employees, we provide periodic training reports until all participants complete their courses.
Each report includes:
This enables managers and HR teams to monitor participation and completion without additional administrative effort.
Knowledge Application Aid (KAA)
Training creates value only when learning is applied.
To help organizations achieve this, LearnSmart provides exclusive access to its proprietary Knowledge Application Aid (KAA) at no additional cost for organizations enrolling employees.
The Knowledge Application Aid (KAA) is LearnSmart's practical workplace reinforcement tool that helps managers encourage the application of learning on the job, sustain behaviour change, and maximize the business impact of training long after the course has been completed.
Certificate of Training
Participants who successfully complete the course receive a LearnSmart Certificate of Training.
Included with Every Course
Every enrollment includes:
How to Get Started
Choose the enrollment option that best suits your needs.
Option 1 – For Organizations
This option is ideal for organizations enrolling one or more employees.
Email the following information to staffelearning@learnsmart.com.ng:
Once we receive these details, we will:
Throughout the training period, your organization will receive periodic progress reports showing each participant's learning progress, assessment score, total learning time, and latest course activity.
Option 2 – Individual Enrollment (Bank Transfer)
If you are purchasing the course for yourself, simply pay the course fee into any of the bank accounts below and notify us via enroll@learnsmart.com.ng.
Once payment is confirmed, we will:
Bank Account Details
Account Name: Learnsmart Workforce Development Limited
Zenith Bank: 1311962564
Access Bank: 1986300410
Option 3 – Individual Enrollment (Online Payment)
Click the "Enroll For This Course" button on this page.
You will be taken through our secure checkout process where you can pay online using your ATM card.
Once your payment is successful, we are automatically notified, after which we will:
We look forward to welcoming you to LearnSmart and supporting you throughout your learning journey.