Global
Making the transition from individual contributor to supervisor can be challenging because, for most employees, the skills required for supervising others do not come naturally.
In fact, many of the employees who find themselves in a position where they are responsible for tasking others do not realize they are now in a supervisory role. So they continue to work like individuals and fail to effectively work 'through' the team.
The implication is that organizations miss the opportunity to scale productivity and business results. Besides, moving employees to a supervisory role with no consideration about how they will handle the change and their new responsibilities, could have long-lasting negative effects that may infect an entire organization.
Hence this course is designed for employees who are new supervisors or who will in the near future be in a supervisory position, as well as those who are team leads.
It will help participants gain confidence in supervising others and overcome many of the supervisory problems they will encounter as a workplace leader.
In an interactive manner, this easy-to-understand course starts with a foundational guide for making the transition to a supervisory role and then focuses on various skills that will enable participants handle the supervisor's role effectively.
Course Objectives
After completing this course, participants will be able to:
Course Content Details:
Session 1: Course Overview
Session 2: Pre-Assignment Review
Session 3: Making the Transition
Session 4: Responsibilities of a Supervisor
Session 5: Key Behaviors and Attitudes
Session 6: Setting Goals
Session 7: Planning for Success
Session 8: Active Listening Techniques
Session 9: Communication Skills
Session 10: Giving Feedback
Session 11: Giving Instructions
Session 12: Orders, Requests, and Suggestions
Session 13: Managing Conflict
Session 14: Managing Challenging Situations
Session 15: Dealing with Others
Session 16: A Personal Action Plan
Training Information
Delivery: E-learning (interactive, self-paced & convenient, and affordable)
How It Works: Using the unique login information we will send, simply access our learning portal with your browser and start learning.
Our training is self-paced and so you’ll take it at your convenience – any time of the day that suits your schedule and as frequently as you like until you finish the course.
Anywhere you stop temporarily is automatically saved so when you resume you continue from there by default.
Duration: Because it's self-paced, participants finish at different times. However, on the average, busy participants finish in 1 week.
Reports: We send periodic reports to your organization until all employees complete their training. For each participant, the reports show progress, performance score, total time spent learning, and the last time course was accessed.
Certificate: Each participant receives a certificate of training if course is successfully completed.
Access period: 30 days (can be extended).
Access device: Computer, Smartphone, or Tablet.
Comes with: Course transcripts for reference, and 100% money-back guarantee.
Learning Management & Support: We will be in touch with all participants to encourage and support them until they finish. Our clients' employees always achieve high completion rate.
Learning Outcome: The learning outcome compares favorably with that of conventional training. This is because of increased level of participation through interactivity and self-paced ownership of the learning.
Participants will have the ability to stop and reflect whenever they want, or return to previously-delivered content, and thus ensure a deeper understanding before continuing. They will have the time to digest and integrate information being presented into their existing understanding and context. This is how they make sense of it leading to higher levels of cognitive engagement and higher levels of retention.
For the best learning outcome, we recommend that training be taken in chunks of minutes consistently rather than taking it in a long stretch trying to finish quickly.
How to enroll
Option 1 (ideal for employee training)
To enroll your staff, please send the following to staffelearning@learnsmart.com.ng:
Once we receive the above information, we will send you an invoice for payment to be made. After payment, we will brand a learning portal for your organization, enroll your staff, and send emails with theirunique login information and how to start training.
Option 2
Click on the "Enroll For This Course" button, checkout and make payment with your ATM card. You will receive youruniquelogin information by email and start training.
Option 3
Pay or transfer course fee into any of our bank accounts listed below and notify us through enroll@learnsmart.com.ng. We will register you and instantly email your unique login information for you to start training.
Our Bank Account Information:
Account Name: Paradigm Learning Services
Zenith Bank: Account No: 1013876190
GTBank: Account No: 0159084910
Access Bank: Account No: 0047876850
Making the transition from individual contributor to supervisor can be challenging because, for most employees, the skills required for supervising others do not come naturally.
In fact, many of the employees who find themselves in a position where they are responsible for tasking others do not realize they are now in a supervisory role. So they continue to work like individuals and fail to effectively work 'through' the team.
The implication is that organizations miss the opportunity to scale productivity and business results. Besides, moving employees to a supervisory role with no consideration about how they will handle the change and their new responsibilities, could have long-lasting negative effects that may infect an entire organization.
Hence this course is designed for employees who are new supervisors or who will in the near future be in a supervisory position, as well as those who are team leads.
It will help participants gain confidence in supervising others and overcome many of the supervisory problems they will encounter as a workplace leader.
In an interactive manner, this easy-to-understand course starts with a foundational guide for making the transition to a supervisory role and then focuses on various skills that will enable participants handle the supervisor's role effectively.
Course Objectives
After completing this course, participants will be able to:
Course Content Details:
Session 1: Course Overview
Session 2: Pre-Assignment Review
Session 3: Making the Transition
Session 4: Responsibilities of a Supervisor
Session 5: Key Behaviors and Attitudes
Session 6: Setting Goals
Session 7: Planning for Success
Session 8: Active Listening Techniques
Session 9: Communication Skills
Session 10: Giving Feedback
Session 11: Giving Instructions
Session 12: Orders, Requests, and Suggestions
Session 13: Managing Conflict
Session 14: Managing Challenging Situations
Session 15: Dealing with Others
Session 16: A Personal Action Plan
Training Information
Delivery: E-learning (interactive, self-paced & convenient, and affordable)
How It Works: Using the unique login information we will send, simply access our learning portal with your browser and start learning.
Our training is self-paced and so you’ll take it at your convenience – any time of the day that suits your schedule and as frequently as you like until you finish the course.
Anywhere you stop temporarily is automatically saved so when you resume you continue from there by default.
Duration: Because it's self-paced, participants finish at different times. However, on the average, busy participants finish in 1 week.
Reports: We send periodic reports to your organization until all employees complete their training. For each participant, the reports show progress, performance score, total time spent learning, and the last time course was accessed.
Certificate: Each participant receives a certificate of training if course is successfully completed.
Access period: 30 days (can be extended).
Access device: Computer, Smartphone, or Tablet.
Comes with: Course transcripts for reference, and 100% money-back guarantee.
Learning Management & Support: We will be in touch with all participants to encourage and support them until they finish. Our clients' employees always achieve high completion rate.
Learning Outcome: The learning outcome compares favorably with that of conventional training. This is because of increased level of participation through interactivity and self-paced ownership of the learning.
Participants will have the ability to stop and reflect whenever they want, or return to previously-delivered content, and thus ensure a deeper understanding before continuing. They will have the time to digest and integrate information being presented into their existing understanding and context. This is how they make sense of it leading to higher levels of cognitive engagement and higher levels of retention.
For the best learning outcome, we recommend that training be taken in chunks of minutes consistently rather than taking it in a long stretch trying to finish quickly.
How to enroll
Option 1 (ideal for employee training)
To enroll your staff, please send the following to staffelearning@learnsmart.com.ng:
Once we receive the above information, we will send you an invoice for payment to be made. After payment, we will brand a learning portal for your organization, enroll your staff, and send emails with theirunique login information and how to start training.
Option 2
Click on the "Enroll For This Course" button, checkout and make payment with your ATM card. You will receive youruniquelogin information by email and start training.
Option 3
Pay or transfer course fee into any of our bank accounts listed below and notify us through enroll@learnsmart.com.ng. We will register you and instantly email your unique login information for you to start training.
Our Bank Account Information:
Account Name: Paradigm Learning Services
Zenith Bank: Account No: 1013876190
GTBank: Account No: 0159084910
Access Bank: Account No: 0047876850
