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How do I start learning on LearnSmart?
If you are enrolling yourself, simply sign up, choose your course(s), complete your payment, and we'll email your login details. Click "Resume My Training", sign in to the LearnSmart learning portal, and begin learning.
If your organization is sponsoring your training, there is no need to sign up. Once your organization completes the enrollment process, we'll email you your login details together with instructions for accessing your course.
How long do I have access to a course?
Every course includes 30 days of access (extendable where necessary).
During this period, you can revisit lessons and retake the course as many times as you wish at no additional cost.
Can I access LearnSmart on my phone or tablet?
Yes. LearnSmart is accessible on computers, smartphones, and tablets.
For the best learning experience, we recommend using a desktop or laptop with a reliable internet connection.
What are the system requirements?
There is no software to install.
Simply access the LearnSmart learning portal using a modern web browser such as Google Chrome, Microsoft Edge, Firefox, Safari, or Opera. A reliable internet connection is recommended for the best experience.
How do I pay for a course?
Individuals can:
Organizations may pay by bank transfer after receiving an invoice.
How do I receive my certificate?
Participants who achieve 100% course completion and a minimum assessment score of 70% qualify for a LearnSmart Certificate.
Your certificate is normally emailed within 24 hours of successful course completion. You can also download it at any time by logging into your LearnSmart account and selecting Manage Courses.
For some courses, the certificate is available for immediate download directly from the learning portal after successful completion.
Can I order courses for my employees?
Yes.
Organizations can enroll one or many employees at the same time.
Simply email the participants' names, email addresses, and selected courses to staffelearning@learnsmart.com.ng. We'll complete the enrollment, send your organization an invoice, and activate the courses once payment is received.
Can I share my course with someone else?
No.
Each LearnSmart course is licensed for a single participant only. Sharing course content or login credentials is prohibited and may result in the withdrawal of certificate eligibility.
How do I ask questions about course content?
If you need clarification on any course content, please contact our Customer Care team at customercare@learnsmart.com.ng. We'll connect you with the appropriate Learning Advisor.
How can I monitor my learning progress?
Your progress is available at any time through the Reports section of the learning portal.
Organizations enrolling employees also receive regular progress reports showing each participant's learning progress, assessment performance, total learning time, and latest course activity.
What do I need to log in?
You'll need the user ID and password provided by LearnSmart after your enrollment has been activated. These details are sent to you by email together with instructions for accessing the learning portal.
Why are LearnSmart courses participant-paced?
Because people learn differently. LearnSmart allows participants to progress when they are ready, giving them the flexibility to pause, reflect, revisit concepts, and build genuine understanding before moving forward. This contributes to better learning outcomes and greater confidence in applying what they learn in the workplace.
I have another question. How can I get help?
We're happy to help.
Please contact our Customer Care team at customercare@learnsmart.com.ng or use the live chat feature on our website for assistance.